About
Questions about the kit or your order? Email support@leashwell.com and a real person will reply within 1 business day.
Your dog doesn't know what a long day is. They don't know about the inbox, the commute or the rain. They only know that your shoes are going on, the leash is coming off the hook, and the best part of their day is about to begin.
Leashwell exists for that moment. We're a small, independent online shop built around one simple idea: when you walk your dog, your hands should be free and your attention should be on them — not on a leash twisted round your wrist, a pocket full of crumbs, or a phone sliding out of your jacket.
Coffee in one hand, still half asleep, and a dog who is thrilled about absolutely everything. Clip on and let them lead the way.
Treats ready the second they get it right, because those first wobbly walks are where good habits — and a lifelong bond — begin.
When your senior dog stops to sniff every lamppost, there's no rush and nothing to juggle. The slow walks are often the ones you remember.
A folding bowl clipped to your belt, so a thirsty dog never has to wait until you're back at the car.
Dogs ask for so little: food, a warm place to sleep, and time with you. The walk is where that time happens — where they explore, catch up on every smell in the neighbourhood, and glance back to check you're still right there.
So we try to run Leashwell the way you'd want a friend to: honest about what we sell, realistic about how long delivery takes, and quick to put things right if something goes wrong. Every email to support@leashwell.com is read and answered by a real person.
Sizes and specs come straight from the product, so you know exactly what you are getting.
We tell you realistic delivery times up front, with tracking.
A real person answers every email.
Damaged, faulty, wrong or lost orders are replaced or refunded free.
Questions about the kit or your order? Email support@leashwell.com and a real person will reply within 1 business day.
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